Frequently asked questions

I have a question?


You can email us or call us with the details below, otherwise head to the contact us page and fill in the form and we will get back to you as soon as possible. Email: sales@scentui.com Tel: 07539072367




What is your return policy?


To return an item please contact us within 30 days of purchase to arrange a return, if the return is due to a change of mind or purchased by mistake the buyers has the responsibility to bear the cost of returning the goods. If contact is made after 30 days the buyer will only receive a refund for the items purchased, original postage costs will not be refunded unless items are faulty or damaged. If contact is made after 30 days we have the right to refuse a return request for a change of mind or purchased by mistake return request.




What payment methods do you accept?


We offer two payment methods Paypal and Square Credit Card payment processer, both are SSL secure for your peace of mind.





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Tel: 07539 072367

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